SigmatiQ is a same-day options analytics and education platform. It reads market structure and translates it into plain-English reads so you can make informed decisions. Below you will find answers to common questions and ways to reach us.
We respond within one business day. For account issues, bug reports, or general questions.
support@sigmatiq.aiSigmatiQ is an analytics and education tool, not a financial advisor. Nothing shown in the app is a recommendation to buy or sell any security. Start in paper mode and learn the system before risking real capital.
No. SigmatiQ is an analytics and education tool. It describes what the system observed and what the engine concluded. It does not recommend, solicit, or advise on any trade. The decision and the risk are always yours.
No. All trades run through Tradier's simulated paper environment. No real money is at risk. Paper trading lets you learn the system and validate signals before you ever consider using real capital.
Open the Trade workspace and tap "Connect with Tradier." You will be walked through linking a Tradier sandbox (paper) account. Only sandbox credentials are used today. You can disconnect your account at any time from the settings page.
BET is the engine's highest-conviction tier, meaning all gates in the strategy waterfall passed: market regime, flow confirmation, canary check, and risk limits. WATCH signals have partial confirmation and are shown for awareness, not action. The tier reflects how many independent checks agree, not a recommendation to trade.
SigmatiQ ingests institutional-grade options data and computes dealer positioning, flow, and structure in real time. Strategies are validated against 269 days of historical data before going live. Past performance and backtests are hypothetical and not indicative of future results.
SigmatiQ is free to use at launch. There are no in-app purchases, subscriptions, or hidden fees during the paper-testing phase.
Email support@sigmatiq.ai with the subject "Delete my account." We will remove your account and associated data and confirm by email within two business days.